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Pinnacle Peak Performance, Inc. BBB Business Review

Scottsdale, AZ  85255

CALL - 480-502-8012

TEXT - 480-528-2913

Pinnacle Peak Performance, Inc. BBB Business Review



Joe and Linda Walters

Our Carpet, Upholstery, Tile and Grout Cleaning Company has been family owned and operated for over twenty years. Our company has grown from one customer to thousands and we continue to grow.  We prolong and enhance the life & appearance of Carpet, Upholstery, Ceramic Tile and Grout, and Natural Stone.  We achieve this using State of the Art truck mounted steam cleaning equipment and paying particular attention to detail. We also provide natural green cleaning procedures.  We've learned in business that people desire a company that is trustworthy, reliable, prompt and has integrity and a willingness to stand behind the service they provide.  That is why we have earned an A+ Rating with the Better Business Bureau. We also hold an A Rating with Angies List as well as being a preferred vendor for Coldwell Banker Concierge. This commitment to our customers has made us what we are today.      

Here is a before & after example

Unbelievably Low Advertised Prices...Too good to be true?  To some degree, all of us are attracted by a lower prices because we want to work within a budget. But some carpet cleaners use low price as the bait for their false and misleading advertising. They offer a cheap price - usually between 3.95 and 9.95 per room - and then, once they're in your home, they pressure you into buying "add-ons." It's as if you were buying a car and found that the dealer was charging you extra for the tires and steering wheel. Carpet cleaning is not as cheap as some unethical carpet cleaners would like you to believe.  Dual Process carpet cleaning describes the process of shampooing or heavy preconditioning, followed with hot water extraction cleaning. Unfortunately, unethical carpet cleaners often use dual process as a bait-and-switch technique. Here's how it's done: First, they "bait" you with a basic cleaning (single process) at an unbelievably low price. Then, when you call, they try to "switch" you to a more expensive dual-process service, you'll likely receive poor workmanship using little or no chemical and they will not guarantee their work. get what you pay for!

Customer Reviews

Diane Mitchell
8425 E. Mustang Trail
Scottsdale, AZ. 85258
Diane Mitchell

My experience with Pinnacle Peak Performance is both personal and professional.  I own a home management company in Scottsdale and they are the go to people for all my clients carpet/tile/grout cleaning . I have used them for several years and they always do an outstanding job. They are punctual, professional and  great to work with.  My clients are always amazed at how great their carpets look after the job is done. In one case I had a client that had a small dog that soiled the carpets in many places. She was going to re-carpet and I convinced her to try Joe first. She did and was amazed that all the stains came out.  She had tried other providers before that had not been able to remove the stains.  Another client had a tile floor that the grout had turned from light gray to black over the years. It was like that when they bought the house so they didn't even realize how dirty it was. I called Joe and asked him to come and assess it , he did and said he could clean it up. When the homeowner returned they were astounded at how the whole look of the flooring had changed.  I would highly recommend Joe Walters and Pinnacle Peak Performance for even the most difficult carpet cleaning and tile and grout cleaning jobs.

Very Professional Team I will use their service every year going forward, absolutely!!!
Written by Joyce Chisholm from Scottsdale Az.

Very Professional Team. Polished the marble flooring, polished granite counter tops in kitchen, also cleaned the carpeting in my Vacation Rental Condo. Highly recommend them for polishing & carpets. I was very pleased with their Professionalism, fair price, and great results. I will use their service every year going forward, absolutely!!! They quoted first, then scheduled the cleaning, arrived on time, stayed on the job start to finish. Did a fantastic job...we settled up and I asked them to send a reminder card to me regarding a cleaning in one year.
Would you recommend this business to a friend? Yes
Value for money: Other companies have low prices just to up sell you.
Service & support: On time and they pay attention to quality!!!
Quality: They take their time and did not rush anything.
Location: N/A
Overall rating: Excellent

Phone: 480-717-9335       E-mail: .comcondo2020@gmail

Seagren, Dawn

Awesome Carpet Cleaning!!!  Testimonial

Pinnacle Peak Performance  480-502-8012.

I just had the carpet and tile cleaned at our home this week.  The tile/grout had never been professionally cleaned and the grout was dark gray pretty much in all the high traffic areas of the house.  Looked terrible and bothered me every day…I had worked on it myself and made very little headway. Joe and Linda Walters,  a husband and wife team came out and spent a great deal of time pretreating both carpet and tile/grout, and making certain that all areas were cleaned thoroughly before they departed.  They are offering a special this month through Concierge/Service Provider Network, 15% off.  I have used Joe and Linda for over 10 years on my homes and rental properties.   I will tell you honestly that the tile and grout look BRAND NEW!!!  I cannot believe the difference and I cannot stop smiling when I look at the nice clean floor.  The carpets came out great as well, and Joe got out two rust spots from an iron bed that a previous carpet cleaner (I did not hire!!) could not remove. Joe and Linda also cleaned tile/grout at one of my rentals a few months back and when they were finished both my tenant and I were amazed to see that even the tile was a brighter/different color!!! I would highly recommend Joe and Pinnacle Peak Performance.  In 10 years they have never done a less than excellent job for me or my clients.  
Dawn Seagren Managing Broker,
Scottsdale @ 101
Coldwell Banker Residential Brokerage
7231 East Princess Boulevard, Suite #100
Scottsdale, Arizona 85255
(480) 231-3786 Cellular