Frequently Asked Questions


Customer Question #1

One of our most frequently asked questions is, " How often should I clean my carpets?"  

The biggest enemy of carpet is dirt. Soiled carpets wear out faster because foot traffic grinds dirt into fibers, causing them to fray. Then fibers unwind and mat together like dirty hair on a stray dog. The most effective defense against this kind of carpet wear is frequent cleaning. Carpets should be professionally cleaned at least once, preferably twice, a year. 


Customer Question #2

 Will having my flooring surfaces professionally cleaned help with my allergy symptoms?  

One of the major causes of pet allergies is dander, also known as shed skin scales.Dander occurs naturally, as a process of renewing the outer layer of skin.It does not take much dander to cause an allergic reaction, and because it is so small and light, dander can remain airborne for hours.Allergic reactions can occur even if the allergy sufferer never handles the pet. 


Customer Question #3

 Carpet Protector: What is it and what does it do for your carpets:

Carpet & Fabric Protectors give you an "Invisible Shield" as it replaces and enhances factory stain protection and extends the life and cleaning cycles of fabrics and carpets.  Carpet Protectors improve fibers' resistance to oil-and water-based stains, as well as soiling from everyday use.  Reapplying after every cleaning can only enhance the protective properties of the treatment.